Missed-Call Text Back
"Because a missed call shouldn't mean a missed customer."
Instantly texts callers when you're on a job, on another line, or unable to answer, keeping them from dialing your competitor.
Stop Paying Inflated Agency Retainers
Traditional agencies overcharge and lock you into contracts. Here is how Fortis compares:
Where Revenue Leaks Today
When a homeowner has an emergency leak, broken AC, or needs a quote, they call a business. If nobody answers, 85% do not leave a voicemail—they immediately hang up and call the next listing on Google.
Automated System Resolution
Within 10 seconds of a missed call, Fortis automatically sends the caller a polite text: 'Hi, this is [Company]. Sorry we missed your call—we're currently on a job. How can we help you right now?' This immediately engages the prospect and stops them from calling competitors.
How The System Works
Built for simple deployment without disrupting your daily field operations.
Missed Call Detection
Our telephony system detects an unanswered inbound call in real-time.
Instant SMS Dispatch
Within seconds, an automated text opens a 2-way conversation on their mobile device.
Information Capture
The customer replies with their service need, address, and availability right in your unified inbox.
Engineered For Practical Day-to-Day Use
- Sub-10 second automated text trigger
- Customized messaging tailored to your trade
- Unified mobile app for team replies on the go
- After-hours and weekend automation rules
- Automatic lead logging and pipeline creation
- Direct phone number forwarding compatibility
What This Means For Your Bottom Line
Recovered Inquiries
More than half of missed callers reply to the SMS instead of calling competitor listings.
Instant Response Time
Beats industry average response time by hours while technicians are under a sink or on a roof.
Saved Lost Revenue
Prevents high-ticket installations and emergency jobs from leaking to competing contractors.
How Missed-Call Text Back Connects to the Fortis Growth Engine™
This system powers 03 — INQUIRY. When paired with our front-end lead capture and back-end follow-up workflows, opportunities move seamlessly across your entire business without human drop-off.
Common Questions About Missed-Call Text Back
Does it work with my existing business phone number?
Yes! We can configure call forwarding from your existing business line, or provide a dedicated tracking number that forwards to your cell.
What if I miss a call after hours?
You can set custom schedules so nighttime or Sunday callers receive an after-hours response letting them know when your team will follow up or directing them to an emergency scheduling link.
Evaluate Your Missed-Call Text Back Setup
Interested in installing or optimizing Missed-Call Text Back? Complete this brief form and we'll evaluate your setup.